Transcription Service

Accuracy Should Be Your Number One Priority - And Theirs! You would not be hiring a transcription service if accuracy was not extremely important to you, so make sure that you are hiring a service that takes accuracy equally seriously. The transcription service you use should only hire U.S. based transcriptionists. The transcriptionists should have plenty of experience, particularly in your particular specialty. For an example, check out www.e-zscribe.com who only hires transcriptionists that have at least 5 years of transcription experience.

You Should Be Able to Understand The Pricing Policy of your Transcription Service! It is understandable for companies to look at the rates of a transcription service and simply choose one that seems to be the least expensive. However, consider that sometimes you may end up with a surprise when your invoice arrives!! If you are working with a transcription service and their prices seem to vary or are extremely complicated and difficult to understand, it is likely they are being charged “hidden fees.” Look for a transcription service with verifiable, clear, easy to understand pricing policies.

Make Sure Your Transcription Service Understands and Respects Your Deadlines! As you interview different transcription services, you will need to ask them about their turnaround time. You will also let them know if you have different expectations, and find out if they can meet your particular needs with regard to turn-around-time. Ask any potential transcription service about rush jobs, and what their policies are. It is aggravating enough to hire a transcription service who misses deadlines, but it is even worse when they do not keep you updated and force you to make call after call inquiring about the status of your reports.

What Your Particular Needs Are! In most cases, the needs of one medical practice for transcription service will be different than the needs of another company. You want to select a transcription service that will take extra effort to meet your particular needs. Look for a transcription service that will provide transcriptionists who have experience working in your particular specialty. It can also be advantageous to work with a transcription service who has the same transcriptionists working on your files on a regular basis. This way they will become familiar with your doctors’ particular dictation style and needs.

Finding the right transcription service might take a bit of research, but you are likely to find it well worth your time. Look for a transcription service that can offer you verifiable rates that are not only competitive, but easy to understand. They should also be a transcription service that takes accuracy very seriously and will work hard to provide you with what you need in the time frame they have promised.